What is the Auction Pipeline?
The Auction Pipeline is a source of concise auction sale information
from not only Charleston Auto Auction, but many other member
auctions. The Auction Pipeline has auction inventory reports, sale
lists, market reports, presale and post sale results, no sale lists,
vehicle search engines, notification features, and much more! When
registered, car dealers and auction institutional consignors have access
to all data on the Pipeline. Non-dealers have limited access to public
information.How do I get on the Auction Pipeline?
Registration is quick and easy, especially if you have an Auction Access
number. Merely follow the easy registration process when you first log in.
If you have trouble registering or do not have an Auction Access number,
please contact Bobby Bailey at (843) 719-1900.
Who can participate in Charleston Auto Auction sales?
Charleston Auto Auction is a dealer only auction. We do not
conduct any public auctions.
How do I get an Auction ID card?
Once your application and authorization is complete you will be notified
then simply come to the auction during normal business hours and bring your
valid driver’s license.
Can I use my Auction ACCESS® card at Charleston Auto
Auction?
Yes you can! Charleston Auto Auction takes full advantage of the Auction ACCESS® system to make it easy for dealers to register, attend the auction, and buy vehicles without the need for time-consuming registration processes or additional ID cards. See any
Charleston dealer registration representative to activate your ACCESS® card for sale-day check-in, purchasing vehicles in the lanes, and
for attaining information from our
Dealer Kiosk centers.
How can I get weekly email notifications of upcoming sales & special
events at Charleston Auto Auction?
The easiest and most efficient way is to sign up for the Auction
Pipeline and set your user preferences to send you an e-mail when sales
or vehicles you are interested in are available for sale. You can also
contact our Marketing Department to request specific lists.
How do I add a
representative to my dealership?
Request and complete an authorization form to be signed by the President
and notarized. (See Dealer Registration For Details)
How do I pay for my
purchases?
You are expected to pay for your purchases day of sale. You can either
floor plan your vehicles, pay by check (if approved) or pay by cash
(includes certified check).
How do I Floor Plan?
As soon as you arrive check in with the counter staff and tell them with
whom you are floor planning. You should be approved by your selected
Floor Planner prior to attending.
When can I pick up vehicles
I purchased?
Monday thru Saturday during gate hours.
click here for hours
Where do I go to have
something faxed or copied?
At the entrance of the building, next to dealer registration and the
front counter. Both a copier and fax machine are available for
dealer use.
What lists are available and
where do I find them?
Run lists and market reports are available through our website (AuctionPipeline),
by fax (call to be added to weekly fax list), or by email (click
here to sign up for weekly newsletter with run list). Run
lists are also available at dealer registration and at the front counter
at the auction Tuesday - Thursday.
How can I locate a specific
vehicle I want to purchase?
Ask someone at the Customer Service counter located in the arena on
saleday. They will identify any vehicle by year, make, model and
provide you with lane, lot and seller.
Can I bring a guest to the
auction? Why doesn’t the auction allow retail customers?
The auction is a place of business for professionals like yourself and
to ensure wholesale prices we ask only licensed dealers and their buyers
to attend. This rule is strictly enforced.
Can I bring my child to the
auction?
No. We love children and would not want anyone’s child injured at our
Auction. This is a very fast paced environment.
How do I get a Hotel
Reservation or Airport pick up?
Call the Marketing Department. Your reservation must be made through us
to get the "Auction Rate" at specific hotels. For airport pick up please
have your airline, flight number and arrival time available when you
call. Also let us know if you will need returned to the airport.
Please allow some extra time to ensure you make your flight.
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